1.0ARNhttps://www.arnnet.com.auSasha Karenhttps://www.arnnet.com.au/author/skaren/rich600338<blockquote class="wp-embedded-content" data-secret="EH9kNAMkYJ"><a href="https://www.arnnet.com.au/article/4021478/support-fusion-launches-ticketing-integration-platform-for-msps-and-sis.html">Support Fusion launches ticketing integration platform for MSPs and SIs</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.arnnet.com.au/article/4021478/support-fusion-launches-ticketing-integration-platform-for-msps-and-sis.html/embed/#?secret=EH9kNAMkYJ" width="600" height="338" title="“Support Fusion launches ticketing integration platform for MSPs and SIs” — ARN" data-secret="EH9kNAMkYJ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); </script> https://www.arnnet.com.au/wp-content/uploads/2025/07/4021478-0-37107100-1752535460-Steve-Greg-Rudakov.jpg?quality=50&strip=all&w=600600338Software vendor Support Fusion has launched a ticketing integration platform to close the gap between managed service providers (MSPs), system integrators (SIs) and their enterprise customers. The platform connects IT ticketing systems such as ServiceNow, Freshdesk and Jira with provider tools like ConnectWise, Autotask and Halo. According to Support Fusion, the solution replicates support workflows […]